Managed IT Services Provider
Capture new growth with Comprehensive Managed IT Services
From simple help desk support to mission-critical technology-driven services, Businesses look for different types of managed IT services from top-managed IT service providers.
Automation Factory helps your businesses reduce IT workload in-house, offering a wide range of remote Hybrid IT solutions, with responsibilities ranging from specific on-demand response to 24*7 IT assistance.
Flexible Cooperation
Models
SLA - Based Services
Delivery
24/7 availability & fast
responsiveness
Knowledge
Transfer
Services provided under Managed IT services
RMM ( remote monitoring & maintenance)
Outsourcing Skilled Resources
Migration & System Integration
Remote Managed IT Services
Remote Managed IT Services
ITSM Services Desk and Help Desk
Cloud Migration
Cloud Migration
ITSM Services Desk and Help Desk
Outsourcing Skilled Resources
RMM ( remote monitoring & maintenance)
RMM ( remote monitoring & maintenance)
RMM ( remote monitoring & maintenance)
The Automation Factory RMM Virtual Admin team works side-by-side with your MSP, evaluating the current state of your RMM, discussing your unique needs and wants, and then honing your RMM investment to deliver the exact monitoring, automation, and alerting of your business needs for its customers.
Migration & System Integration
Migration & System Integration
Automation Factory can augment your decision to move to cloud with its expertise in modernizing & productionizing your workloads with Azure, Microsoft 365 or Power-platform. Our team of experts can help you to envisage, plan and build the migration project especially in critical scenarios like mergers & acquisition, de-mergers. We can help you choose the most appropriate, scalable yet affordable cloud offering to support your business.
Remote Managed IT Services
Remote Managed IT Services
Remote Managed Services from Automation Factory may relieve your IT personnel of implementing and maintaining various products while ensuring optimal product availability and performance for your customers. Because our analysts are intimately familiar with the capabilities of our products, they can assist you in identifying opportunities to implement and manage them in ways that support your information governance policies, such as optimising information security, privacy, and retention policies.
ITSM Services Desk and Help Desk
ITSM Services Desk and Help Desk
Automation Factory's Support Ticketing Management System allows tracking user tickets, responding to them, reassigning them to appropriate departments or organizations, and generating reports, among other things.
Outsourcing Skilled Resources
Outsourcing Skilled Resources
IT outsourcing involves contracting out information technology tasks such as software development, infrastructure solutions, and software support to third parties. Because employing a third party is less expensive than buying and maintaining their own data storage facilities and technology, businesses commonly outsource data storage. Our access to higher expertise, a better price-to-quality ratio, and ease of growing are all popular reasons to outsource to Automation Factory.
Experience the benefits you gain with Managed IT
Why work with Automation Factory?
Automation Factory delivers all the benefits of IT Managed Services
24/7 availability
- Before a failure occurs, proactively manage and monitor your cloud platform.
- Access to Specialized Engineers
- Support for all your IT requirements
Planned Support Coverage
- Timely dedication
- Knowledge of both on-premises and cloud technologies
- Based on SLA and Time taken to resolve each event
Concentrate on core competencies
- Leave the IT hassle to the professionals while using subtle technology.
- Optimize IT Team to Concentrate on Core Tasks
IT Compliance Implementation
- Periodic custom and standard reports
- Assistance with security compliance for any audit (for IT)
- IT inventory control
Excellent Techniques
- ITSM Techniques
- Optimum Cloud practises globally
- Industry-leading tools with cutting-edge features
Valuable Consulting
- Technology advisory
- Specific Trainings
- Strategies to cut costs
- Adoption Assistance
Our Advantages
- Create superior service experiences Impress your customers with one intuitive portal for all services, AI-driven support, and a mobile app for anytime requests.
- Improve IT productivity Get processes done faster with codeless configurations, built-in AI and analytics, and technology-agnostic automation.
- Reduce risks and control costs Close service management voids with powerful discovery, risk analysis, and IT asset and software license management.
- Improvements in Service Delivery Regular revision of Roadmap. Proactivity in terms of enhancing the service or giving it a competitive edge.
- Tailored customer communication Analyzing the information needed and communicating the same to each stakeholder. Regularly sharing relevant project status information.